Privacy Policy
Effective date: 1 January 2025
PrimSyrr Cleaning Services ("we", "us", "our") operates in Mumbai, India. This Privacy Policy explains how we handle personal information when you use our website, request a quote, or engage our services.
Information We Collect
- Identity data: name and address
- Contact data: email and phone number
- Service details: property type, BHK size, preferred dates
- Transaction data: invoices and payment confirmations (processed via third‑party gateways)
- Technical data: IP address, device, and aggregated analytics
How We Use Your Information
- Provide quotes and schedule services
- Communicate updates and respond to queries
- Comply with tax, legal, and insurance obligations
- Improve our website and service quality
Legal Basis
We process data based on consent, contract necessity, and legitimate interests such as service quality and fraud prevention.
Data Sharing
We do not sell personal data. We share limited information with trusted service providers (e.g., payment processors, mapping and communication tools) under confidentiality obligations.
Data Retention
We retain records for as long as necessary for service delivery and legal compliance, generally up to 7 years for statutory accounting in India.
Your Rights
- Access and correction
- Withdrawal of consent where applicable
- Deletion subject to legal retention requirements
- Complaint with relevant data protection authority
Security
We use administrative, technical, and physical safeguards proportionate to the sensitivity of the information we handle.
Children
Our services are not directed to children under 13. We do not knowingly collect data from children.
International Transfers
Some providers may process data outside India. Where used, we require appropriate safeguards and contractual protections.
Contact
PrimSyrr Cleaning Services, 902, Lotus Link, Mahim (W), Mumbai 400016. Email: contact@primsyrr.org. Phone: +91 98765 43210.